At Umrah Cab Online, we are committed to safeguarding the privacy of our website visitors and users. This privacy policy outlines how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect and process the following personal data from you:

• Personal Information: Name, email address, phone number, and other contact details provided when you make a booking or enquiry.
• Payment Information: Payment details (such as credit/debit card information) are used for bookings, which are processed securely by our third-party payment processors.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience and track website usage. For more details, see our Cookie Policy.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide Services: To process your booking requests, communicate with you, and ensure a smooth customer experience.
• Payment Processing: To securely process payments for the services you book through our website.
• Improving Our Website: To analyze website traffic and improve the functionality, user experience, and content of our website.
• Marketing Communications: To send you relevant promotions, offers, and updates, provided you have opted in to receive such communications.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors and partners that assist in providing our services, such as payment processors or transportation service providers.
• Legal Compliance: We may disclose your information if required by law or to protect our rights and comply with legal proceedings.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Rights

Under the UK GDPR and other applicable data protection laws, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal information.
• Erasure: You have the right to request the deletion of your data, subject to certain conditions.
• Data Portability: You can request the transfer of your data to another service provider.
• Withdraw Consent: Where we rely on your consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details provided below.

6. Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device to help us analyze traffic and usage patterns. You may choose to disable cookies via your browser settings, but this may affect your ability to use certain features of our website.

For more information, see our Cookie Policy.

7. Changes to This Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

8. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Umrah Cab Online
Email: info@umrahcabonline.com
Phone: +966 56 500 7957